Customer Service Workforce
The Customer Service Workforce carries 4 published figures read from 2 sources' own pages, from 19.08 to 44,770 USD, read 28 October 2026.
Of 1 named sources read in full, 2 publish a figure and 0 do not, read 28 October 2026.
By year
| Breakdown | Median | Range | Sources |
|---|---|---|---|
| year2025;measure=median_annual_wage | 44,770USD | 44,770 to 44,770USD | 1 |
| year2025;measure=median_hourly_wage | 21.53USD | 21.53 to 21.53USD | 1 |
| year2025-2035;measure=projected_employment_change_decline | 5% | 5 to 5% | 1 |
| year2023;measure=median_hourly_wage | 19.08USD | 19.08 to 19.08USD | 1 |
| year2023;measure=median_annual_wage | 39,680USD | 39,680 to 39,680USD | 1 |
What each source publishes
A figure gets one row here: the source whose page states it, the page itself and our read date. We add no figure of our own.
| Source | Figure | Breakdown | Read |
|---|---|---|---|
| BLS Occupational Outlook Handbook, Customer Service Representatives | 44,770USD | 2025;measure=median_annual_wage | 2026-10-12 |
| BLS OEWS, 43-4051 Customer Service Representatives (May 2023) | 39,680USD | 2023;measure=median_annual_wage | 2026-10-28 |
| BLS Occupational Outlook Handbook, Customer Service Representatives | 21.53USD | 2025;measure=median_hourly_wage | 2026-10-12 |
| BLS OEWS, 43-4051 Customer Service Representatives (May 2023) | 19.08USD | 2023;measure=median_hourly_wage | 2026-10-28 |
| BLS Occupational Outlook Handbook, Customer Service Representatives | 5% | 2025-2035;measure=projected_employment_change_decline | 2026-10-12 |
Each figure in its source's own words (5)
- BLS Occupational Outlook Handbook, Customer Service Representatives, read 2026-10-12:
2025 Median Pay $44,770 per year
- BLS OEWS, 43-4051 Customer Service Representatives (May 2023), read 2026-10-28:
Annual Wage (2) $ 29,560 $ 34,780 $ 39,680 $ 48,480 $ 61,250
- BLS Occupational Outlook Handbook, Customer Service Representatives, read 2026-10-12:
$21.53 per hour
- BLS OEWS, 43-4051 Customer Service Representatives (May 2023), read 2026-10-28:
Hourly Wage $ 14.21 $ 16.72 $ 19.08 $ 23.31 $ 29.45
- BLS Occupational Outlook Handbook, Customer Service Representatives, read 2026-10-12:
Employment of customer service representatives is projected to decline 5 percent from 2025 to 2035.
How this was built
How it is built: we fetch each named page, keep the sentence carrying the figure verbatim, and pin it to a hash of the page as read.
Among 1 readable sources, 2 give a usable number and 0 give none; the silent ones stay listed and blank.
2 were unreadable and are not counted.
Medians, ranges and quartiles weigh each source once for every breakdown it prices, one figure each in USD, 4 in all.
A reviewer discarded 37 candidate sentence(s), with reasons on file.
The broader derivation this dataset is meant to support (not yet reflected above, which shows each source's own figure): employment and median pay for SOC 43-4051 read from BLS OEWS releases by year, with the Occupational Outlook Handbook's projection; a figure is read on BLS's own page
Review removed 37 candidate sentences from these pages; every removal has its reason on file.
Where we looked (3)
- BLS OEWS, 43-4051 Customer Service Representatives (current)(reproduced for comment; publisher's terms)
- BLS OEWS, 43-4051 Customer Service Representatives (May 2023)(reproduced for comment; publisher's terms)
- BLS Occupational Outlook Handbook, Customer Service Representatives(reproduced for comment; publisher's terms)
Quote this figure or put it on your site
The Customer Service Workforce carries 4 published figures read from 2 sources' own pages, from 19.08 to 44,770 USD, read 28 October 2026.
Of 1 named sources read in full, 2 publish a figure and 0 do not, read 28 October 2026.
Customer Service Workforce, year 2025;measure=median_annual_wage: median 44,770 USD across 1 source, read 28 October 2026.
Customer Service Workforce, year 2025;measure=median_hourly_wage: median 21.53 USD across 1 source, read 28 October 2026.
Customer Service Workforce, year 2025-2035;measure=projected_employment_change_decline: median 5 percent across 1 source, read 28 October 2026.
Customer Service Workforce, year 2023;measure=median_hourly_wage: median 19.08 USD across 1 source, read 28 October 2026.
Customer Service Workforce, year 2023;measure=median_annual_wage: median 39,680 USD across 1 source, read 28 October 2026.
Credit as: "sellcontactcenterdatatoai.com Customer Service Workforce", updated 2026-10-28, https://sellcontactcenterdatatoai.com/datasets/customer-service-workforce/.
CSV download (5 rows, calculated 2026-10-28)